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Position Title: Quality Improvement Specialist
Location: Accra, Ghana
Salary Range: Competitive Market NonProfit
Compensation Package
Benefits: Competitive Market
Non-Profit Benefit Package
Employment Type: Full Time
Department: Conditional Funding
Priority: Conditional -- Funding
Description:
IMA World Health is currently seeking a Quality Improvement Specialist to
support an anticipated USAID funded project, Systems for Health in Ghana. The
Systems for Health project will strengthen health system coordination and
management to improve delivery of quality health services at the regional,
district, sub-district, and community levels. The project will work with
national, regional, district and sub-district levels as well as the
Community-based Health and Planning Services (CHPS) system to build capacity
within the public health system to enable sustainability beyond the immediate
lifetime of the program. The Quality Improvement Specialist’s primary duty is
to lead and facilitate clinical quality improvement teams focused on
implementation of evidence based medicine, disease management, and access and
coordination of patient care. He/she provides leadership in building the
capacity of local counterparts and transfer of learning for continuous quality
and performance improvement (QI/PI) approaches that are patient and gender
sensitive while achieving sustainable results in health service delivery.
This position will provide key support in pre-service and in-service
training improvement activities, strengthening district and CHPS system
strategy implementation activities in specified areas and support other aspects
of health system strengthening and improvement. The Quality Improvement
Specialist should be familiar with Ghana Health Services structures at all
levels with particular reference to their regions of location.
Duties:
• Lead the development and implementation of strategies for improving the
access of communities to clinical services and information.
• Provide technical guidance for planning, implementing, monitoring and
evaluating program activities for the accomplishment of project objectives.
• Assist in overseeing the development, successful implementation, and
monitoring of the project's Quality Improvement strategies.
• Assist in the development of the project's Quality Improvement annual
work plan and budget.
• Liaise with the outreach programs teams to ensure linkages of clinical
and community services.
• Monitor progress to ensure that goals and objectives are achieved.
• Conduct analyses of data findings for quality and process improvement and
assist in report preparation.
• Coordinate technical assistance of public and private sector counterparts
to support and strengthen the decentralized implementation of a quality
assurance (QA) program, including building capacity for continuous QI/PI and
monitoring.
• Assist service sites to establish functioning QA teams (QATs), and to
apply practical QI/PI approaches for problem identification and solving.
• Provide technical support in other QA related activities in RCH, HIV/AIDS
and TB, including resource and curriculum development and guidance on clinical
issues.
• Provide technical assistance to stakeholders through knowledge and use of
quality improvement practices that will assist stakeholders in process
improvement procedures already in place or in identifying specific areas that
needs improvement.
• Monitor and assess the implementation of program activities at the
regional, district, and sub-district level.
• Contribute to documentation of project activities and monitor
achievements including participating in assessments and evaluations, monitoring
and supervisory visits to health facilities in the regions, districts, and
sub-districts.
• Support program monitoring and evaluation activities, especially in
routine data collection for tracking project indicators and the development and
presentation of results.
• Travel to and work in the focus geographic areas up to 50% of the time.
• Other responsibilities as assigned.
Qualifications:
• Medical Degree (doctor or nursing) or Master's degree in Public Health or
related degree.
• Minimum of 4 years relevant professional experience in service delivery
project implementation, and monitoring and evaluation.
• At least 3 years of experience in designing QI plans and implementing
process for health programs with an in depth knowledge of health program
strategies and indicators.
• Experience in analysis software (Excel, SPSS, EPI Info, PDA, GIS, etc.).
• Quality Improvement background and experience is important with baseline
experience in use of data and statistics in analysis of health care quality
improvement projects as well as basic building of data collection formats.
• Strong organizational and administrative skills.
• Excellent verbal, written, and interpersonal communication skills,
including report writing and workshop facilitation.
• Ability and willingness to travel in-county.
• Familiarity with the political, social, economic and cultural context of
working in Ghana.
• Experience conducting quality assurance, QI/PI at various levels in the
public sector system preferred.
• Proficient in the application of practical QI/PI tools and approaches.
• Experience with and understanding of GHS structure and functional
systems, and with USAID-funded projects (experience with PEPFAR preferred).
• Demonstrated ability to work collegially with other technical staff,
experts, and with counterparts from the public, private and NGO sectors.
• Exceptional skills in interpersonal communication, teamwork, partnering,
and consensus-building.
• Excellent facilitation and presentation skills, good computer skills and
basic data management and analysis capacity.
• Fluency in English required.
Deadline: - April 07, 2014
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