Support Manager,Careers in Europe,

Position Title:MCSP/MCHIP Country Support Manager

Duty Station: Washington, DC

Organization:The Partnership for Supply Chain Management (PFSCM)

Employment Type:Full Time Permanent

Application Deadline:Open until the position is filled.

Starting Date: 10/01/2014

Description:

The Maternal and Child Survival Program is a new global technical assistance program, created by the

USAID/Bureau for Global Health to further the Agency’s goal of Ending Preventable Child and Maternal Deaths. Implemented by Jhpiego, John Snow, Inc. (JSI), Save the Children, ICF International, PATH, Results for Development, PSI, and other collaborating agencies, this new program works with global, regional and country partners to improve the coverage, quality and sustainability of high impact RMNCH interventions at scale. Health systems strengthening, equity, gender, community, the engagement of civil society organizations, behavior change communications, and closing the innovation gap are all part of the program’s cross-cutting approach. JSI leads the Maternal and Child Survival Program’s work in child health, immunization, pediatric HIV/AIDS, health management information systems and supply chain at the global level and in most countries.

The Country Support Manager will work under the direction of the MCSP Director of Country Programs and with JSI program, technical, finance and administrative staff and staff from other MCSP partner organizations to design and support country programs that are led by JSI or have substantial JSI technical involvement. She or he will also play a similar role vis a vis continuing MCHIP Associate Awards that are being led by JSI.

JSI currently leads MCSP and MCHIP country programs in Namibia, Uganda, Zimbabwe and Yemen and has child health and immunization team members who will play important technical roles on other programs in Kenya, Tanzania, Malawi, Nigeria, India and a number of other countries.

RESPONSIBILITIES

The Country Support Manager (CSM) is responsible for overseeing the design and management of country programs, particularly those with multiple technical components and multiple organizational partners.

The CSM works closely with and provides backup to Chiefs of Party in countries and Senior Program Officers who coordinate the work of the MCSP and MCHIP HQ-based Country Support Teams (CST).

The role of the CSM varies depending on whether JSI is the country lead or contributing only technical support to a country program.

Specific responsibilities will include:

·             Oversee the formation and management of JSI-led Country Support Teams;

·             Oversee the recruitment and orientation of JSI Chiefs of Party and Deputy Chiefs of Party and the assignment/recruitment of JSI technical and program staff seconded to country programs led by other partners;

·             Supervise Chiefs of Party in the field and Senior Program Officers at headquarters;

·             Work with Country Support Teams and USAID Missions during program design, annual workplanning and budgeting and review and approve country workplans and budgets before submission to USAID Missions and AOR for approval;

·             Ensure that technical assistance has country ownership and is aligned with USAID/Mission and USAID/Washington priorities;

·             Communicate with and ensure that partnering decisions made by MCSP’s Executive Management Team (EMT) are carried out by country teams;

·             Ensure Core and Field Support-funded activities are built into country workplans in a seamless fashion and with the full participation of the in- country team;

·             Interact with the MCSP Measurement, Monitoring, Evaluation and Learning advisors on the design and implementation of Performance Monitoring Plans and implementation research; guide country contributions to project-wide program learning objectives;

·             Review external technical support provided to country programs by all MCSP partners to ensure that it is relevant, timely, of good quality and followed up;

·             Review and approve country trip reports before posting on MCSP intranet and submission to USAID AOR team;

·             Review and assists in finalizing country progress reports (quarterly, semiannual, annual and end-of-project), ensuring that reporting is timely, accurate, and results focused;

·             Review country performance against expected results and spending against approved budgets, and take action as needed to bring both into line with approved plans;

·             Participate in country review meetings with Country Support Teams and Executive Management Team;

·             Ensure that JSI’s contributions to deliberables are of highest quality and delivered to the satisfaction of the MCSP lead partner and respective USAID mission;

·             Conduct periodic client satisfaction surveys with USAID/Mission clients and other partners working on JSI-led country programs;

·             Support Chiefs of Party, Program Officers and Country Support Teams in problem solving;

·             Mentor and empower COPs and Program Officers to manage and support country programs as independently as possible;

·             Navigate partner challenges in a transparent manner to support the success of the country program and team;

·             Provide technical support in areas of expertise as time permits

·             Carry out other tasks as assigned

QUALIFICATIONS

·             Public health generalist with advanced degree in public health, public administration or related field and the ability to facilitate the work of multi-organizational teams

·             Minimum 10 years experience managing international health programs, with at least 2 years working overseas in a developing country

·             Prior experience managing USAID-funded programs preferred

·             Experience using/teaching the use of common planning frameworks and monitoring tools

·             Results oriented with the ability to lead teams in producing high quality work under deadline

·             Ability to effectively interact with senior international health professionals and partners

·             Ability to manage multiple activities simultaneously and work in a complex environment with teams whose members are physically located in different time zones and geographic areas

·             Excellent verbal and written communications skills

·             Group facilitation, team building, mediation and coordination skills

·             Ability to effectively delegate to and mentor country, program and technical staff

·             Willingness to travel up to 25% of the time to developing countries

Salary commensurate with experience.

Interested candidates should submit their resumes and cover letters online.

Mode of application:

Apply Online:

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